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April 16, 2008 | Tate Linden
Yes, it's true - if you're going to rip someone off then the chances are excellent you'll do better if you give your rip-off a spiffy name.

Add Stokefire to the list of businesses that have been hit with this scheme - something that seems to be almost as pervasive as the Nigerian scams that come out every few months.  Here's how it works:

  1. Receive a phone message from a Congressman's aide who says he wants to present you with the Congressional Order of Merit - and he leaves a toll-free number for you to call back.
  2. When you return the call you are told that as part of the award you're also invited to serve on the Business Advisory Council and then you're instructed to listen to a taped message from congressman Tom Cole wherein he says the National Republican Congressional Committee needs your help to fight the liberal agenda.
  3. You are asked for a donation of $495 after hearing Tom Cole's pitch and told that your name will be added to the list of NRCC supporters (in print) to be granted the title of "Honorary Chairman of the Business Advisory Council."  (This might seem strange, since this was supposed to be about getting the The Congressional Order of Merit, but you won't point this out to them.)
  4. If you can't afford (or don't want to spend) that much they will offer you the same deal for the bargain price of $200.
  5. If you have a fat wallet and really want that award they'll offer you a chance to have a seat at the President's Dinner for about $5,000.  It is not actually apparent whether or not the President will make an appearance here.  Karl Rove was known to show up at past events, however, so that's almost the same thing, right?
The only way you'll get your hands on the Congressional Order of Merit is if you pay for everything - which seems to have a price-tag of about $5200.

End result?  You get a couple pieces of paper, a nice night out, and your name on the NRCC donor's list.  All for doing nothing more than being on a calling list and having money.  Cool!

But think about this... would anyone ever spend money if this thing didn't have a nifty name? 

"Hi - we're with the NRCC and we'd like you give us money for our 'Feed the Rich' campaign.'  We'll even feed you lunch and dinner."

 See?  It doesn't work. 

Unfortunately the name has some serious flaws which become evident after you perform a Google search on it.  The very first hit is a story by Ira Flatow who very quickly exposes the whole thing as a charade.  You have to go through about three pages of links before you find the first mention that doesn't have the word "scam" in it.  One wonders how many Republican fund raisers now have Earl Stevenson on their quick-dial.

So what's the flaw?  Well, let's look at the very first aspect of the FAINTS system: Fidelity.

Is "The Congressional Order of Merit" a name that rings true?  It seems to imply two things:  One, that the US Congress is providing the Order, and Two, that they're acknowledging something that is meritorious.  Are either in fact the case?  Seems like the answer is no - even if we're generous.  Sure, this thing is sponsored by a committee that is related to Congress, but it isn't congress.  To have fidelity this should be "The National Republican Congressional Committee Order of..." but they seem to have left out a few of the words.   As for merit-worthiness.  Donating to the NRCC is indeed worthy of note from the NRCC and they may even consider a donation as deserving Merit if it is big enough.  But Congress would never (or should never) provide a similar label for something as mundane as opening a wallet.

Once this falls down on the Fidelity measurement the rest doesn't matter.  As the Google search shows us - the entire campaign is torn apart on the Internet and the reason it draws this attack isn't that it is a fund-raiser... it is that this is a dishonest identity.  They're not selling (or giving away) what the name suggests.  A score of (-5) on the Fidelity scale effectively kills this very promising and powerful name.  You can't expect to label your wheelbarrow of mud as prime rib and expect that people will continue to enthusiastically buy your product.  People may buy the mud once, but they're going to spread the word that the steak your selling is just wet dirt.  And they'll be pissed.

Two quick notes before I finish.
1) If you run a search on "congressional order of merit" on the NRCC website you return a sum total of zero hits.
2) The "Business Advisory Council" that we are told is an honor to participate in is listed under the NRCC Donor Programs - Individual contribution opportunities.

So - they're offering you an award they don't officially acknowledge (which is odd for something they tell you is their "highest honor") and giving you a title synonymous with NRCC donor.  How much is that worth?

Lesson:  Be truthful about what you're offering with your name and brand.  Make sure you consider the impact of overstating your product's benefits - or your overall brand image may suffer the consequences.

  TomCole.jpg

Many thanks to Tom Cole (R-Oklahoma) for an entertaining morning of name and brand exploration.  (In case you were wondering what Congressman Cole does with his days - "Tom Cole spends most of his time listening to people."  That explains why he's still running this game... Google usually doesn't talk.)