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	<title>Stokefire - Branding &#38; Advertising &#187; Sour Grapes</title>
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	<description>We Brand Stuff</description>
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		<title>Check Out This Cool Tool.  But only from afar.</title>
		<link>http://www.stokefire.com/2007/07/check-out-this-cool-tool-but-o/</link>
		<comments>http://www.stokefire.com/2007/07/check-out-this-cool-tool-but-o/#comments</comments>
		<pubDate>Tue, 31 Jul 2007 17:55:55 +0000</pubDate>
		<dc:creator>Tate</dc:creator>
				<category><![CDATA[Resources]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Sour Grapes]]></category>
		<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[In Sunday&#8217;s NYT Magazine there was a great article by Erin McKean about the Oxford English Corpus. Imagine having access to over a billion words that are tagged and given context. For a namer this is close to heaven. With a few clicks you could check any English word for negative connotations and sort by [...]]]></description>
			<content:encoded><![CDATA[<p>In Sunday&#8217;s NYT Magazine <a href="http://www.nytimes.com/2007/07/29/magazine/29wwln-guest-t.html?ex=1343275200&amp;en=0b1780cf8d76ae2d&amp;ei=5124&amp;partner=permalink&amp;exprod=permalink">there was a great article</a> by <a href="http://www.dictionaryevangelist.com/">Erin McKean </a>about the <a href="http://www.askoxford.com/oec/mainpage/">Oxford English Corpus</a>.  Imagine having access to over a billion words that are tagged and given context.  For a namer this is close to heaven.  With a few clicks you could check any English word for negative connotations and sort by the most powerful connections.<br/><br/><br />
What a great way to determine what a word or phrase may bring to mind.  It&#8217;d get rid of those experiential biases that we all bring with us (AKA &#8220;I knew a guy named ____ and he was a twit &#8211; so I&#8217;m not gonna name my company that.&#8221;)<br/><br/><br />
And that&#8217;s only scratching the surface.<br/><br/><br />
I was thoroughly peeved, however, to learn that <a href="http://www.google.com/search?q=billion+corpus+oxford&amp;ie=utf-8&amp;oe=utf-8&amp;aq=t&amp;rls=org.mozilla:en-US:official&amp;client=firefox-a">all the press lately </a>is for naught.  Yes it is pretty cool that there are over 1 billion words in the Corpus.  But who gives a rat&#8217;s arse (note the British spelling!) how many words there are if we can&#8217;t look at the damn thing.  Are we supposed to be pleased that the smart-folk have access and are thus shepherding our language much more intelligently than they were able to before they had access?<br/><br/><br />
It is obvious that Oxford is looking to invest heavily in the OEC brand.   <a href="http://blog.oup.com/2007/06/corpus/">Rebecca over at OUP notes</a> that the &#8220;Powered by Oxford Corpus&#8221; is showing up on all the new Oxford dictionaries.   One assumes this is a tactic similar to the &#8220;Intel Inside&#8221; campaign, in that even though we could buy a computer that was powered by Intel we didn&#8217;t have the right to take apart the chip and figure out how it worked.  Perhaps that&#8217;s a weak metaphor&#8230; But since I don&#8217;t have access to the Corpus I can&#8217;t figure out if there&#8217;s a better word grouping for what I want to say.<br/><br/><br />
Also interestingly, there are no indications that people like me (and you &#8211; if you don&#8217;t edit dictionaries) can&#8217;t access the thing.  It&#8217;s like they&#8217;re taunting us by telling us how cool this thing is (they even show you how to use it!) and then not even giving us the courtesy of telling us we can&#8217;t use it.   They let us waste a couple (okay, a few) good hours figuring it out for ourselves. It&#8217;s like a word-geek clique.  If you have to ask then you&#8217;re obviously not going to get access&#8230;<br/><br/><br />
Any dictionary editors out there want to loan me a password so I can play?  I won&#8217;t tell a soul&#8230;<br/><br/><br />
Until then &#8211; My slogan for the OEC is:  &#8220;Oxford English Corpus &#8211; The Hypothetical Anti-Resource.&#8221;</p>
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		<title>Oh yeah, well… um… You have bad posture!</title>
		<link>http://www.stokefire.com/2007/07/oh-yeah-well-um-you-have-bad-p/</link>
		<comments>http://www.stokefire.com/2007/07/oh-yeah-well-um-you-have-bad-p/#comments</comments>
		<pubDate>Thu, 19 Jul 2007 17:49:21 +0000</pubDate>
		<dc:creator>Tate</dc:creator>
				<category><![CDATA[Names]]></category>
		<category><![CDATA[Off Topic]]></category>
		<category><![CDATA[Sour Grapes]]></category>

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		<description><![CDATA[The folks over at Igor&#8217;s Snark Hunting site have been sending us a bit of traffic due to the fact that our site may have had a bit of social networking overkill. We have a popular post here from February that discusses and rates the trends in Web 2.0 naming and might be of interest [...]]]></description>
			<content:encoded><![CDATA[<p>The folks over at Igor&#8217;s <a href="http://www.snarkhunting.com/2007/07/link-service-overkill/">Snark Hunting </a>site have been sending us a bit of traffic due to the fact that our site may have had a bit of social networking overkill.<br/><br/><br />
We have a <a href="http://stokefire.com/blog/2007/02/01/copycat-web-20-naming-prefixes-do-they-work/">popular post here from February</a> that discusses and rates the trends in Web 2.0 naming and might be of interest to you.<br/><br/><br />
But if you&#8217;re clicking through just to see the offending links you&#8217;re going to be disappointed.  We&#8217;d been quite fond of them as they were colorful, pretty, and acted as a nice visual indicator that one post was ending and another was beginning.  (Okay, so when I think about it a bit more I&#8217;ve gotta agree they were just clutter and there for absolutely no reason at all&#8230; but still&#8230; It made me feel popular.  Or at least <em>potentially</em> popular.)<br/><br/><br />
Sadly, I have thin skin (and little talent) when it comes to my blog-designing skills so I have put my tail betwixt my legs and removed the ninety-dozen links that got the hump-backs on my case.<br/><br/><br />
I was going to say something witty here about the hatin&#8217; being directed at us due to Igor&#8217;s fear of fire, but realized just before I hit the &#8220;publish&#8221; button that Mary Shelley might&#8217;ve risen from the dead to correct me.<br/><br/><br />
So, Igorians&#8230; if you think of any appropriate comebacks you can feel free to pretend they were hurled by us and be suitably humbled and intimidated.<br/><br/><br />
Yeah.  We roll like that.<br/><br/><br />
Maybe it&#8217;ll have something to do with &#8216;stooping to your level&#8217; (Oooh snap!) Though we&#8217;d appreciate it if you could make it a bit more witty and significantly less obvious.<br/><br/><br />
We&#8217;d be more agressively peeved if it weren&#8217;t for the fact that they called us &#8220;an actual blog&#8221; &#8211; thus alleviating our fears that we were only hypothetically a blog, or worse, only metaphorically blog-like.  Here&#8217;s to hoping that the &#8220;actualness&#8221; of our blog was not inextricably linked to our abundance of clicky bookmark art.<br/><br/><br />
Anyhow, thanks for the tip, Igorians.  You&#8217;re enabling positive change from afar.<br/><br/><br />
And maybe&#8230; just maybe&#8230; tomorrow I&#8217;ll be back writing about names and stuff.</p>
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		<title>We Didn’t Do It.  Really, we didn’t.</title>
		<link>http://www.stokefire.com/2007/05/we-didnt-do-it-really-we-didnt/</link>
		<comments>http://www.stokefire.com/2007/05/we-didnt-do-it-really-we-didnt/#comments</comments>
		<pubDate>Wed, 02 May 2007 19:46:16 +0000</pubDate>
		<dc:creator>Tate</dc:creator>
				<category><![CDATA[Bad]]></category>
		<category><![CDATA[Names]]></category>
		<category><![CDATA[Sour Grapes]]></category>

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		<description><![CDATA[It is a sad day for us. A potential client came to us asking for help with a name a few months back. We loved the concept, we loved their attitude, we loved the people &#8211; but for a few reasons they decided to name themselves. These things happen&#8230; But so do unfortunate names. I [...]]]></description>
			<content:encoded><![CDATA[<p>It is a sad day for us.  A potential client came to us asking for help with a name a few months back.  We loved the concept, we loved their attitude, we loved the people &#8211; but for a few reasons they decided to name themselves.  These things happen&#8230;<br/><br/><br />
But so do unfortunate names.<br/><br/><br />
I won&#8217;t mention the full three-word name (out of respect for what is actually a great company,) but the logical shortening of the name is <em><strong>The VD Group</strong></em>.<br/><br/><br />
<a href="http://en.wikipedia.org/wiki/The_Outing">&#8220;Not that there&#8217;s anything wrong with that&#8221;</a><br/><br/><br />
Sigh&#8230;</p>
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		<title>Yet another post eaten by the internet gods…</title>
		<link>http://www.stokefire.com/2007/04/yet-another-post-eaten-by-the/</link>
		<comments>http://www.stokefire.com/2007/04/yet-another-post-eaten-by-the/#comments</comments>
		<pubDate>Wed, 11 Apr 2007 17:47:05 +0000</pubDate>
		<dc:creator>Tate</dc:creator>
				<category><![CDATA[Reviews]]></category>
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		<category><![CDATA[Taglines]]></category>

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		<description><![CDATA[Today will have to wait a bit. My post was going to be about pronunciation and the Analogy Model &#8211; a theory established by Glushko in 1979. It was not to be. I hit save and it vanished into the ether. Instead you can feast your eyes on a loosely related bit o&#8217; fun and [...]]]></description>
			<content:encoded><![CDATA[<p>Today will have to wait a bit.  My post was going to be about pronunciation and the <a href="http://www.google.com/search?q=%22analogy+model%22+glushko&amp;ie=utf-8&amp;oe=utf-8&amp;aq=t&amp;rls=org.mozilla:en-US:official&amp;client=firefox-a">Analogy Model &#8211; a theory established by Glushko in 1979.</a><br/><br/><br />
It was not to be.  I hit save and it vanished into the ether.<br/><br/><br />
Instead you can feast your eyes on a loosely related bit o&#8217; fun and gear up your mind for the eventual information-explosion to come tomorrow.<br/><br/><br />
<a href="http://stokefire.com/blog/wp-content/uploads/2007/04/howtopronounce.jpg" title="howtopronounce.jpg"><img src="http://stokefire.com/blog/wp-content/uploads/2007/04/howtopronounce.thumbnail.jpg" alt="howtopronounce.jpg" /></a></p>
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		<title>Stoking Dead Blogs (…or… Is Schr</title>
		<link>http://www.stokefire.com/2006/12/stoking-dead-blogs/</link>
		<comments>http://www.stokefire.com/2006/12/stoking-dead-blogs/#comments</comments>
		<pubDate>Fri, 08 Dec 2006 13:15:42 +0000</pubDate>
		<dc:creator>Tate</dc:creator>
				<category><![CDATA[Bad]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[Names]]></category>
		<category><![CDATA[Sour Grapes]]></category>

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		<description><![CDATA[Okay. This post was going to be about how companies with dead blogs are perceived by the marketplace, but then I realized that the topic would be too broad. Waaay too many companies and people have dead blogs &#8211; and most of &#8216;em probably don&#8217;t understand what a dead blog does for a brand (personal [...]]]></description>
			<content:encoded><![CDATA[<p>Okay.  This post was going to be about how companies with dead blogs are perceived by the marketplace, but then I realized that the topic would be too broad.  Waaay too many <a href="http://www.innovationcreators.com/2006/08/50_million_blogs_means_50_mill.html">companies and people have dead blo</a>gs &#8211; and most of &#8216;em probably don&#8217;t understand what a dead blog does for a brand (personal or professional.) <br/><br/><br />
But there are some companies that <em>should</em> understand the implication of a dead blog.  I would suggest that any company actively involved in the business of branding should know that an inactive or rarely updated blog does more damage than it does good.<br/><br/><br />
Reasons?  How about these:</p>
<ul>
<li>The sites become the target of other bloggers (<a href="http://www.stokefire.com/blog">like this one</a>) who immaturely point to the inactive blogs and say &#8220;how can a company involved in branding leave <a href="http://www.catch-word.com/weblog/">such a big hole in its own brand</a>?&#8221;  We&#8217;ve been waiting to catch a word&#8230; <em>any </em>word&#8230; from these guys for ages.</li>
<li>Surfers who <em>do</em> end up finding the site may think that the company is no longer in business if the site <a href="http://www.richwithmeaning.com/">hasn&#8217;t been updated in almost a year</a>.  Kinda makes you wonder what sort of meaning the site is rich with&#8230;</li>
<li>If prospects get to a site that hasn&#8217;t been updated for ages and also has <a href="http://www.motorbrand.com/">blank pages all over the place </a>then I&#8217;m pretty sure the prospects are going to motor their way over to other purveyors of branding.</li>
<li>And finally &#8211; if your name <a href="http://tonofbricks.typepad.com/ton_of_bricks/" title="A Hundred Monkeys">suggests that you&#8217;ve got plenty of labor sitting around</a> then you&#8217;d better find time to get at least one of your experts onto your blog to keep things up to date.  Monkey &#8211; groom thyself!</li>
</ul>
<p>I hereby pledge to pull down my blog &#8211; or at least notify everyone that I&#8217;m closing up shop &#8211; if I&#8217;m alive and unable to keep the standards of the blog high.  Anything else cheapens the field of branding.  (I reserve the right to ditch the blog if I&#8217;m dead or get mad cow disease.)<br/><br/><br />
Maybe the active branding and naming blogs can come up with a catchy name for blogs of indeterminate status. <br/><br/><br />
My Submission:  <strong>&#8220;<a href="http://en.wikipedia.org/wiki/Schr%C3%B6dinger%27s_cat">Schrödinger&#8217;s</a> Blog Syndrome&#8221;</strong>  I&#8217;d suggest that someone grab that name and run with it, but no one will ever be able to spell it&#8230;  (Certainly we Americans have a problem with umlauts.  I for one have no clue how to type them<strong>[ed: or didn't until Bob helped me out!]</strong>.  Perhaps the Germans can make it work.)<br/><br/><br />
Proper usage includes:</p>
<blockquote><p>Oh crud.  Yet another blog lost to Schrödinger.<br/><br/><br />
Looks like Schrödinger has been adding to his blogroll<br/><br/><br />
With about 20% of naming bloggers afflicted with Schrödinger&#8217;s Syndrome we&#8217;re keeping a close watch on <a href="http://www.namedevelopment.com/blog/">William Lozito</a> for signs of weakness.<br/><br/><br />
That&#8217;s it.  If y&#8217;all don&#8217;t stop messing with me I&#8217;m going to go Schrödinger on this blog. </p></blockquote>
<p>Not bad for a Friday morning.  (Too bad that <a href="http://www.schrodingersblog.com/">someone already has the website</a>.)<br/><br/><br />
Tate Linden<br />
Principal Cönsultant<br />
Stokefire Cönsulting Gröup<br />
7Ö3-778-9925</p>
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		<slash:comments>4</slash:comments>
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		<title>Serving a Cease and Desist on the Pod People</title>
		<link>http://www.stokefire.com/2006/09/serving-a-cease-and-desist-on/</link>
		<comments>http://www.stokefire.com/2006/09/serving-a-cease-and-desist-on/#comments</comments>
		<pubDate>Wed, 27 Sep 2006 16:50:08 +0000</pubDate>
		<dc:creator>Tate</dc:creator>
				<category><![CDATA[Bad]]></category>
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		<description><![CDATA[Apple is starting to look an awful lot like a mega-corp. Remember all those stories about McDonalds, Disney, and Microsoft coming down hard on defenseless non-profits and day care centers that either use part of a name or a visual likeness one of their characters? Now it is Apple&#8217;s turn&#8230; This is pretty odd when [...]]]></description>
			<content:encoded><![CDATA[<p>Apple is starting to look an awful lot like a mega-corp.  Remember all those stories about McDonalds, Disney, and Microsoft coming down hard on defenseless non-profits and day care centers that either use part of a name or a visual likeness one of their characters?  Now it is Apple&#8217;s turn&#8230;</p>
<p>This is pretty odd when you consider that this is the same company that released &#8220;<a href="http://en.wikipedia.org/wiki/Sosumi">Sosumi</a>.&#8221;  They went from challenging the establishment to <em>being</em> the establishment. </p>
<p>The latest?  Apple is going after a startup firm for using the term &#8220;<a href="http://www.informationweek.com/news/showArticle.jhtml?articleID=193005555&#038;subSection=All+Stories">Pod</a>.&#8221;  Even when &#8220;Pod&#8221; is part of a larger word&#8230;</p>
<p>This smacks of the trouble Apple got into when</p>
<p><span id="more-215"></span><br />
they wouldn&#8217;t let others license the Macitosh technology or name.  By the time they came around it was too late to be successful.  Apple computers became a niche product because they wouldn&#8217;t share the secret ingredients until everyone had the ingredients of their main competitor (the PC.)  Once everyone knew how to build PCs with the Microsoft Operating System there was no need to try to work with Apple. </p>
<p>Apple&#8217;s protection of the &#8220;Pod&#8221; terminology seems to go against the grain of their established messages and philosophy.  Where is the &#8220;Think Different&#8221; of yesteryear?  Where are the great ideas that will bring the next trends in design? </p>
<p>Why are the creatives hiding behind the lawyers?  The power of the name is in the <em>full</em> name or in the first letter &#8211; or perhaps even in the pattern of a single letter in front of the word &#8220;pod&#8221; (a word seemingly based on the format of the word &#8220;eMail&#8221; &#8211; and you don&#8217;t see anyone trying to protect the word &#8220;mail&#8221; now, do you?)</p>
<p>Yes there are valid issues buried in here &#8211; but we think that the negative press in combination with the publicly friendly and supportive image that Apple puts forth can result in another Macintosh debacle. </p>
<p>We&#8217;re not sure if anyone else remembers, but in the late 90s and early 2000s Apple was on its last legs &#8211; and it was there due to the ineffectiveness of their Macintosh line (which in our humble opinion was caused by their protectionist legal strategy.)</p>
<p>C&#8217;mon Apple&#8230; Think Different!</p>
<p><a href="http://mariosundar.wordpress.com/2006/09/23/podcast-naming-debate-part-deux/">Click</a> <a href="http://www.micropersuasion.com/2006/09/apple_wants_to_.html">these</a> <a href="http://weblog.sinteur.com/?p=15395">links</a> <a href="http://www.ipodobserver.com/story/28590">for</a> <a href="http://www.dvorak.org/blog/?p=7259">other</a> <a href="http://gordonsrepublic.blogspot.com/">takes</a> <a href="http://blogs.barrons.com/techtraderdaily/2006/09/25/apple-apparently-loses-mind-decides-it-owns-the-word-podcast/">on</a> <a href="http://andywibbels.com/post/1245">this</a> <a href="http://www.macrumors.com/pages/2006/09/20060925232535.shtml">story</a>.</p>
<p><strong>[Ed - Apple has corrected itself and stated that they only want to protect the word Pod in conjunction with a portible music player.  Jogging foot-doctors everywhere run for cover.]</strong></p>
<p>Tate Linden<br />
Principal Consultant<br />
<a href="http://www.stokefire.com">Stokefire Consulting Group<br />
</a>703-778-9925</p>
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		<title>Now Hiring The Guy That Wrote This Contract</title>
		<link>http://www.stokefire.com/2006/09/now-hiring-the-guy-that-wrote/</link>
		<comments>http://www.stokefire.com/2006/09/now-hiring-the-guy-that-wrote/#comments</comments>
		<pubDate>Fri, 22 Sep 2006 15:42:59 +0000</pubDate>
		<dc:creator>Tate</dc:creator>
				<category><![CDATA[Bad]]></category>
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		<description><![CDATA[About two months ago we heard about this story &#8211; but we didn&#8217;t know what it entailed. Back in July Coles Myer said they were preparing to rebrand and rename their company. What they didn&#8217;t say back then was that Coles Myers is spending $900,000 per month on the project. And now the project has [...]]]></description>
			<content:encoded><![CDATA[<p>About two months ago we heard about <a href="http://www.everysecond.org/2006/07/31/business/5153/coles-ceo-unaware-of-wal-mart-interest-ninemsn.html">this story</a> &#8211; but we didn&#8217;t know what it entailed.  Back in July <a href="http://www.colesmyer.com/Home/">Coles Myer</a> said they were preparing to rebrand and rename their company.  What they didn&#8217;t say back then was that <a href="http://www.theaustralian.news.com.au/story/0,20867,20455653-643,00.html">Coles Myers is spending $900,000 <em>per</em> </a><em><a href="http://www.theaustralian.news.com.au/story/0,20867,20455653-643,00.html">month</a> </em>on the project.  And now the project has lasted five months, leading to a $5 million bill.While we haven&#8217;t seen any official press releases &#8211; <a href="http://www.theaustralian.news.com.au">The Australian News</a> says <a href="http://www.mccann.com">Mccann-Erickson</a> and <a href="http://www.futurebrand.com">Futurebrand</a> are leading the project. <br/><br/><br />
One may wonder how the company is paying for this.  Perhaps the &#8220;<a href="http://www.google.com/search?sourceid=navclient&#038;ie=UTF-8&#038;rls=GGLG,GGLG:2005-35,GGLG:en&amp;q=define%3a+retrench">retrenchings</a>&#8221; of about a dozen marketing general managers (saving $3 million) and 2500 other employees (saving an undetermined sum) is part of it.<br/><br/><br />
Here&#8217;s the problem with this</p>
<p><span id="more-212"></span><br />
.  A branding agency should be aware not only of the brand of the company and products they&#8217;re working to position, but also of the direct effect of their engagement with the company.  An advertising campaign released shortly before the retrenchment announcements thanked the staff for helping it reach its profit goals. <br/><br/><br />
Doesn&#8217;t seem exactly sincere, does it?  &#8220;Thanks for your hard work &#8211; now go away.&#8221;  How, exactly, does this move benefit the brand image?  How could something like this happen three months into a multi-million dollar branding engagement?<br/><br/><br />
The fact that Coles Myer&#8217;s spokesperson won&#8217;t go futher than saying the investment amount ($5 million) is inaccurate doesn&#8217;t help things.  Nor does the fact that this contract was awarded without going through a bidding process.  It just seems shady &#8211; and that&#8217;s something that probably isn&#8217;t part of the brand plan.<br/><br/><br />
We await the official rebrand release with baited breath.  With two steps backwards before the program has even been launched, it&#8217;ll be interesting to see how effective this multi-million dollar campaign can be after being damaged before it is fully crafted.<br/><br/><br />
And as for this comment from the article:</p>
<blockquote><p>&#8220;I think it&#8217;s the richest fee we ever heard of, in the world, for a logo,&#8221; a source familiar with the rebranding process said.</p></blockquote>
<p>That&#8217;s just sour grapes.  This is (or should be) about more than colors and shapes.  Mccann and Futurebrand craft brand strategies, not just cute icons.  But their job just got a whole lot harder.<br/><br/><br />
&#8230;and if for some reason this does get launched as just a new logo&#8230; well&#8230; we don&#8217;t want to think about that.<br/><br/><br />
<a href="http://www.fabiodrn.com/2006/08/13/bad-idea-coles-renaming-and-rebranding/">Here</a> are some <a href="http://blog.jameslesh.com/2006/08/13/new-logo/">thoughts</a> from other <a href="http://diffusionblog.blogspot.com/2006/09/is-mccann-set-to-give-coles-walmart.html">bloggers</a> on the rebranding.  Currently there aren&#8217;t many positive vibes.<br/><br/><br />
Tate Linden<br />
Principal Consultant<br />
<a href="http://www.stokefire.com">Stokefire Consulting Group<br />
</a>703-778-9925<br/><br/></p>
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		<title>This Just In:  Everything is Normal.  That is All.</title>
		<link>http://www.stokefire.com/2006/09/this-just-in-everything-is-nor/</link>
		<comments>http://www.stokefire.com/2006/09/this-just-in-everything-is-nor/#comments</comments>
		<pubDate>Thu, 14 Sep 2006 16:30:56 +0000</pubDate>
		<dc:creator>Tate</dc:creator>
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		<description><![CDATA[Based on this press release, Stokefire is tempted to put out daily press releases stating &#8220;Yes, we&#8217;re still Stokefire.&#8221; What happens when your government tells you to change your name &#8211; and you refuse? Probably something a lot like this: According to new amendments to the law &#8220;On science&#8221;, all academies, which have state status, [...]]]></description>
			<content:encoded><![CDATA[<p>Based on <a href="http://www.russia-ic.com/news/show/2651/">this press release</a>, Stokefire is tempted to put out daily press releases stating &#8220;Yes, we&#8217;re still Stokefire.&#8221;</p>
<p>What happens when your government tells you to change your name &#8211; and you refuse?  Probably something a lot like this:</p>
<p><span id="more-206"></span>
</p>
<blockquote><p>According to new amendments to the law &#8220;On science&#8221;, all academies, which have state status, should be renamed to &#8220;state academies&#8221;. [... but] &#8220;No one is going to rename the Russian Academy of Sciences&#8221;, said the President [of the RAS]</p>
</blockquote>
<p>The justification given was that </p>
<blockquote><p>RAS – Russian Academy of Sciences – is a famous brand, which scientists all over the world know and respect, says the vice-president. It would be a mistake to make any changes.</p>
</blockquote>
<p>We like the justification &#8211; even if we can&#8217;t validate it immediately.  In our engagements with our clients our first assumption is that existing names <em>don&#8217;t</em> need to be changed.  Changing names is a costly process &#8211; and it goes beyond paying the &#8220;thing namers.&#8221;  There&#8217;s advertising, materials costs, retraining&#8230; it can add up to millions &#8211; or even hundreds of millions for the biggest companies.  When you&#8217;ve got a brand with a significant amount of goodwill you should have a darn good reason before you rip out the recognition that the goodwill is attached to. </p>
<p>Perhaps the method of announcing that the change isn&#8217;t happening could&#8217;ve been a little more delicate, but it certainly shows the risks of top-down management of identity.  You can&#8217;t just cram a new name down the throats of the employees that have to wear the badge.  When you try it you get resistance &#8211; usually from the line workers &#8211; and that&#8217;s bad for the brand.  In this case it seems the entire organization &#8211; all the way to the top &#8211; is against it. </p>
<p>We think US company presidents and marketing heads can learn a lot from this.  If you try to rebrand your organization and you <em>don&#8217;t</em> go through the process of bringing the staff along for the ride you could end up with something like this &#8211; a pulbicly communicated rebuff of the attempt.  Even if it isn&#8217;t in an internationally distributed press release it&#8217;ll find its way to the public &#8211; probably via the blogosphere. </p>
<p>So &#8211; to the Presidents of countries and companies looking to rename stuff.  Make sure you talk with the people people having to live with the new name before you make the change.  There&#8217;s little worse for company or country image than having the constituency badmouthing the leadership and name directly to the customers. </p>
<p>Tate Linden<br />
Principal Consultant<br />
<a href="http://www.stokefire.com">Stokefire Consulting Group<br />
</a>703-778-9925</p>
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		<title>Sometimes a new name isn’t enough.</title>
		<link>http://www.stokefire.com/2006/08/sometimes-a-new-name-isnt-enou/</link>
		<comments>http://www.stokefire.com/2006/08/sometimes-a-new-name-isnt-enou/#comments</comments>
		<pubDate>Fri, 25 Aug 2006 15:15:53 +0000</pubDate>
		<dc:creator>Tate</dc:creator>
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		<description><![CDATA[What happens when a naming consultancy goes rogue? They put all their hard work and creativity into naming an organization only to find that their masterpiece is wasted on a still-crappy company? They&#8217;d want payback, right? That has now happened. But before we get to that story, let&#8217;s take a quick look at the precedence [...]]]></description>
			<content:encoded><![CDATA[<p>What happens when a naming consultancy goes rogue?  They put all their hard work and creativity into naming an organization only to find that their masterpiece is wasted on a still-crappy company?  They&#8217;d want payback, right?<br/><br/><br />
That has now happened.  But before we get to that story, let&#8217;s take a quick look at the precedence for renaming companies in trouble. <br/><br/><br />
The temptation is certainly there.  When a company has something to hide there&#8217;s a strong inclination to find a quick fix.  What could be easier than a name change?  <a href="http://www.philipmorris.com/">Philip Morris</a> and <a href="http://en.wikipedia.org/wiki/WorldCom">WorldCom</a> certainly found something attractive enough in the concept to take the chance.  Now known as <a href="http://www.altria.com">Altria</a> and <a href="http://www.mci.com/">MCI</a>, the two companies are working hard to show they&#8217;ve changed. <br/><br/><br />
Okay, that&#8217;s not quite right.</p>
<p><span id="more-195"></span><br />
WorldCom changed the name to rid itself of the scandalous history.  Philip Morris only changed the name of the parent company &#8211; and moved all the non-tobacco business under that banner.  Philip Morris is still the name of the cigarette company, but Kraft Foods is now a division of Altria, not Philip Morris.  At least that&#8217;s what we think <a href="http://www.altria.com/about_altria/1_2_1_altriagroup.asp#FromHome">all of this</a> means.<br/><br/><br />
In both cases the leadership of the companies and presumably the consultants who named the firms were pleased with the results. <br/><br/><br />
In a recent Op Ed in the <a title="Registration required" href="http://select.nytimes.com/search/restricted/article?res=F20B1EFC3C5A0C778DDDA10894DE404482">New York Times</a> the naming consultant (or at least the guy that reported to the consultant) wasn&#8217;t so happy. <br/><br/><br />
John Kenney talks of the process used to create the new brand &#8220;beyond petrolium&#8221; to replace &#8220;British Petroleum.&#8221;    <strong>EDIT:  The following item is no longer valid due to a typo from the original post.  I spelled &#8220;petrolium&#8221; and it took me to a camped site.  </strong>&#8230;though it does show that you gotta reserve alternate spellings to protect your brand&#8230;</p>
<blockquote><p><strong>//</strong>(Note &#8211; we&#8217;re not sure this was ever supposed to be a brand &#8211; and we&#8217;re also pretty sure that the naming consultants messed up here.  The website <a href="http://www.beyondpetrolium.com/">beyondpetrolium.com</a> is currently camped by someone other than BP. A top consultant would likely reserve the leading few names or taglines for their client to ensure that they remain available through the selection process.  Names have a way of leaking out and folks are always looking to make a dime.) <strong>//</strong></p></blockquote>
<p>Mr. Kenney also talks of the fact that ultimately the new brand is meaningless in light of the closure <a href="http://business.scotsman.com/index.cfm?id=1232852006">of the oil fields in Prudhoe Bay</a>.  How can a company state they are beyond petrolium when they stop producing petrolium and don&#8217;t provide any other option during the lapse? <br/><br/><br />
We&#8217;re a little disturbed by the fact that a naming or branding consultant has gone rogue here.  Our job is to help companies create identities that can lead to success.  Sometimes even with the best names or concepts a company can&#8217;t help but trip themselves up.  A new name doesn&#8217;t solve the problems inherent in a corrupt or mismanaged organization.  The naming consultant&#8217;s job is to create an <em>external</em> image that will connect with the audience.  One that is as close to genuine and attainable as possible.  When the company with the new name falls out of favor the creators of the new brand have an implicit responsibility to remain silent or perhaps even to provide additional help. <br/><br/><br />
To do an about-face when a company is in trouble smacks of grade-school attitudes.  Not only is Mr. Kenney being idealistic &#8211; something that almost always results in disappointment when applied to real people &#8211; he&#8217;s being childish. I remember with an acute lack of fondness the many times my early friends and dates would tell me that I &#8220;had finally revealed my true self&#8221; when I (forgot to call and say goodnight for the first time in three months/neglected to introduce them to my visiting relatives/didn&#8217;t give them the one extra ticket to the ballgame/forgot to flush.)  C&#8217;mon people.  We&#8217;re always our true selves.  The good and the bad go together.  If you take the good stuff (like Mr. Kenney did when he optimistically labeled the firm) you&#8217;ve gotta take the bad too.  It&#8217;s a package deal.  If we had helped name WorldCom during the heyday of their success we&#8217;d have been knocking on their door to try to sort out how to solve the problem when things went south. <br/><br/><br />
Still, we have a feeling we&#8217;d like Mr. Kenney if we met him.  We even like the methods he discussed in the Op Ed piece.  He seems smart, well written, and even highly creative &#8211; all things that make a good branding or naming consultant.  (See?  Even with all of the stuff we didn&#8217;t like about what he said we can see that he&#8217;s a good person.  And if he wants to move beyond this we&#8217;d even be happy to help him brand a new identity to distance himself from this controversy.) <br/><br/><br />
We&#8217;re thinkin&#8217; &#8220;<a href="http://en.wikipedia.org/wiki/Ford_Prefect_(character)">Ford Prefect</a>&#8221; sounds just about right.<br/><br/><br />
Check <a href="http://donkeyod.blogspot.com/2006/08/beyond-propaganda.html">these</a> <a href="http://greenlagirl.com/2006/08/14/truth-in-my-bad-eco-advertising/">links</a> for <a href="http://caseyzak.com/?p=154">more</a> on the <a href="http://exitcreative.net/blog/?p=68">Kenney</a> vs. <a href="http://adweek.blogs.com/adfreak/2006/08/creative_direct.html">BP</a> <a href="http://theunknowncandidate.blogspot.com/2006/08/oil-companies-beyond-propaganda.html">fight</a>.<br/><br/><br />
Tate Linden<br />
Principal Consultant<br />
Stokefire Consulting Group<br />
703-778-9925</p>
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