Recently in Branding
I've been sent perhaps a dozen free books on branding and marketing in the year and change I've been blogging. I've never written about them - mostly because there's rarely anything about naming or verbal branding in them.
This book doesn't have that disconnect... The Soul of the Corporation by Hamid Bouchikhi and John R. Kimberly is an impressive book. And it is almost entirely related to what I do for a living. I'd suggest that it's one of the more advanced books on the concept of corporate identity, and it is backed by a slew of research (and the Wharton School.) While I didn't read it cover to cover yet, I did read the chapters that discuss the role of identity in situations that matter to naming - such as mergers, acquisitions, the beginning of new brands, and such. All of 'em were spot on - or a least headed in the right direction. As an example - the book identifies the ingredients of Successful identity Change as:
Other interesting tidbits:
Perhaps most refreshing was the near total lack of talking-heads from major branding firms that typically populate books like these. We get to see things through the eyes of employees, stakeholders, and customers - not the guys that developed (and are defending) the brand. Who cares what we, the creators of the identity, think. If the people who live the brand don't say it then it ain't real. Bravo! Many thanks to Wharton School Publishing for the comp. I've dog-eared so many pages that it's beginning to look like there's been trouble at the printer (since most of the upper-outside corners appear to be missing.)
The Utilimetrics team is doing a great job getting the word out about their new name and it seems they're just beginning to try to get traction with their name as an industry descriptor as well. You'll note that the author of the article below keeps referring back to "advanced metering" when referencing the industry. The leaders of Utilimetrics, however, appear to use the "metering" term only when referencing the box on the wall.
Changing industry terminology doesn't happen overnight. But it does happen. We'll post more on this as it happens. Creating new words ain't easy. Just ask Erin McKean over at the Dictionary Evangelist. (Though we're not above trying to bribe her to accidentally slip a few of our words into the next Oxford American Dictionary. Wonder how far a fiver would get us...) News From Utility Automation & Engineering T&D[Click here for original article with more text...]
I actually happen to like the AMA quite a lot... So it is with a bit of sadness and angst that I question the addition of what appears to be a new feature in the Marketing News magazine. In September the acronym was "USP." They give us a friendly hint that it doesn't have anything to do with the Postal Service. And then they tell us that it means "unique selling proposition" and go on to explain what that means. If you know marketing you know what USP means - and if you don't you probably won't be reading a magazine only given to AMA members...
This month the acronym is SaaS - standing for "Software as a Service" which the folks at the AMA seem to think "effectively renders the terms ASP (application service provider) and on-demand obsolete." A few points: One - ASP deserves to be rendered obsolete. Why go to the trouble of making an acronym that means something and is pronouncable and then ignore both the meaning and obvious pronunciation? I see the letters A, S, and P and I say "asp." One syllable. Neat. Maybe a little scary. Why make it three? Weren't acronyms meant too save us effort? Two - There's no way SaaS will make ASP obsolete. SaaS is almost impossible to type correctly on the first try. Most word processors automatically switch the last letter to lower case. Mine did so, then suggested that what I really wanted to say was Seas, Sagas, Saabs, Sass, or Salas. At least ASP doesn't violate any word processing standards that I can think of. Three - How would you pronounce SaaS? Does the last letter give it emphasis? Does a double A give it a long vowel sound? It could be "Sass" or "Sayce" or "Says" or "Sayz" or "SaySUH" or something else. Four - If SaaS is the acronym of the month then why isn't it found anywhere on AMA's website? There's more, but I've got proposals to write and clients to serve. This all begs a single question for me. Why would an organization teaching about marketing suggest any acronym as being "of the month"? Acronyms are shortcuts. Acronyms eliminate the message. Acronyms take the oomph out of marketing. Acronyms cost more money in the long run... When was the last time you thought to yourself... THAT is one beautiful acronym? (FCUK excepting...) P.S. - I do know that the feature is meant to be educational... but if that's the case then why suggest that the acronym is good? Ah well. Perhaps I'm just grouchy today.
How do you talk about "metering" without mentioning the meter?
That was just one of the challenges we faced while working on this project. We're proud to announce another of our clients (The Automated Meter Reading Association - or AMRA) has launched their new identity. They needed a name that appealed to their core audience of senior leaders, could double as a new name for the industry as a whole, and avoided the verbal association between "meter readers" and "men in overalls" that seemed to be a bit misleading. UTILIMETRICS was launched on October 2nd after over a year of brand analysis, development, and design. Check 'em out. The AMRA/UTILIMETRICS team really impressed us with their understanding of what was needed to reestablish their brand. It isn't every day that you see an association take such a progressive step. Kudos also go to Bates Creative Group for their work on the graphic identity. Can't wait to see what's next for the organization and the technology they represent.
At an event put on by ASAE last night I heard David Colton, page one editor for USA Today, say the words in the title of this post. Unlike most of the online references to this topic he wasn't talking about how to preserve your singing voice or avoid painful laryngal issues.
He used the phrase to jokingly refer to the way most newspapers write articles. It's the advice he gives to others at USA Today if they want their article to be printed as written. Most newspaper articles start with a convoluted introduction that sets the tone, provides context, or tells the back story to the article before the real reason for the story happens - leading to the reader wanting to scream, "GET TO THE STORY ALREADY!" As you probably know, USA Today just says what happened and leaves the verbal gymnastics to the other papers. I've heard a somewhat similar phrase used in the news industry - "Don't bury the lead." But it has key differences. Burying the lead implies that you miss the point of the story. Clearing your throat doesn't mean the point of the story is missed - it just means that it is delayed. I really like the new phrase, though. It's got a lot in common with something we say at Stokefire all the time - that being "Get the [bleep] out of the way of the message." We often spend so much time in marketing trying to set up the perfect delivery of our message that our audience loses interest before we get the chance to tell 'em why we're worth knowing. I think we may end up stealing "Don't Clear Your Throat." I like it that much. And in case you're wondering how Stokefire lives up to our own phrase - here's how I introduce my team: "Hi - we're Stokefire. We name stuff." And if I'm feeling ornery I might add "...and we do it pretty damn well." Might be worth taking a look at your own messaging to see if you're expectorating a bit much. (No one likes to hear you gargle.) And last - David's discussion was pretty cool. He talked about how the focus of the paper help bring the nation together. To provide common ground - stuff that everyone could talk about over the water cooler. I could really see how this philosophy has to be paired with the no-nonsense delivery of facts without preamble. No one starts a water cooler conversation with "Did you hear? Twenty years ago these two guys started a tech company in their basement..." Zzzzzzzz...
We've named a whopping two whole companies in the "sustainable" or "green" or "eco-friendly" or "tree-hugging" or "Gaia" or "Mother Earth" or whatever other catchword you want to use.
Two. And we still haven't used a cliche. (We wish we could have said "thirty-seven" or "a hundred twenty four"... but we've gotta start somewhere.) Both "green" brands we've helped to develop are fresh new concepts that convey what is at the core of each company without blending in to the crowded ecomarkets. emPivot is a green media firm that empowers its audience to change their views on issues involving sustainable living (tagline "View green from every angle.) webmeadow is a solar-powered technical development company. Both companies are led by charismatic leaders with great vision - and both work in crowded markets with all sorts of "me too" names. We've helped our clients step outside of the "green" label and establish identities that show there is an alternative to using camo in the masthead. ...and this gets down to what we believe is the role of the professional namer in business. Should a namer just give a client what they say they want? We're going to go out on a limb and say "no." Our job is not to give a client whatever they say they want - because often the client either doesn't know what they want or doesn't know what's possible. (Both emPivot and webmeadow had great ideas to begin with, but the ideas evolved as we went through the generation and evaluation process.) We've had a client say they want "A name like 'Flickr' - you know... with that cool short ending" and we didn't give it to them. We've had a client ask for a name with four letters - and they ended up selecting one with twelve, because it actually met the goals we discovered and developed together. There are quite literally thousands of people in the United States who are qualified to provide lists of names that satisfy exactly what a client says they want. There are hundreds that make a living doing almost exactly that. There are few, however, that help clients understand what identites can do for an organization, how to launch a brand, or what really matters when trying to decide between multiple strong naming ideas (or even a strong one and a weak one.) Our view is that as namers we are responsible for the words our clients choose. If our clients are set on an identity that is going to handicap them in the long run (or short run, for that matter) it's our job to tell them about that risk. If namers were only responsible for the generation of lists of names then namers would be no better than a talking thesaurus - and those already exist. If namers are only responsible for producing letters and sounds for clients to consider then I'd put up my own son, Theodore, as a perfect (if high maintenance) source. (He's particularly talented at words with gargles and raspberries in them - and he'll give you near-infinite variations.) Here it is, folks. Namers don't just make lists. Everyone can do that. If you make lists please don't tell us that your names are more creative, different, or better. Since all you're providing is a bunch of concepts without any guidance or evaluation you can't make any claim other than the number of ideas you provide. While quantity is important during the creative process, quantity is your enemy during the evaluation and implementation phases. Here's the gauntlet: If you're a namer that deals in lists without context (e.g., no evaluation, implementation help, or detailed guidance) we're saying you're not a namer. You're closer to all the people my wife and I tried to ignore when we were getting ready to name Theodore. Even the great man we named him after gave us lists to consider (and oddly enough he didn't put his own name on the list.) So... name listers aren't namers.* Anyone want to pick up the gauntlet and mess with us? Poke. Poke. (Hey, we're Stokefire, after all. We gotta find other uses for this poker.) (* - Note that we aren't afraid to use name listers ourselves on occasion. It's a critical part of the naming process - especially when a project gets a bit stuck - it's just not the whole thing.)
We've long stated that acronyms are one of the fastest ways to anonymize your company. We were this close to being proved wrong recently.
How did it almost happen? Apparently a town near Seattle (named South Lake Union) wanted to bring public transportation to town in the mode of a trolley. What could possibly go wrong? I mean, really... the South Lake Union Trolley is completely innocuous, right? Alas, the South Lake Union Trolley was not to be - even though folks started selling shirts to show their civic pride and publicizing the new service with "Ride the SLUT" emblazoned on 'em. How many other towns would gain a cult following for their public transit systems? Cool, no? One article did have an interesting quote right at the tail end, though... With the streetcar, said Don Clifton, a Cascade resident, "We learned how fun it is to change the name of things."Amen, brother. (Though it'd have been even more fun to leave it!)
What would happen if Saddam's "Mother of All Wars" fell in love with Putin's "Father of All Bombs?"
"Mother of All" has become a trendy way of saying "best" or perhaps "will redefine the meaning of" (though the latter doesn't feel particularly prone to trendiness.) How does this relate to naming? Well, there's the obvious fact that both Saddam and Putin used these lofty words to refer to important things (okay, so they weren't really products, but they still needed names...) And there's the more relevant fact that "MoA" has been used thousands of times in products and services since it was coined. MoA appears to be more commonly used in commerce than FoA - at a ratio of about four or five to one. Of particular interest to me is the fact that (as far as I can tell) there are exactly zero products that use the phrase "Mother of All" in their names that have become wildly successful - other than the originally referenced war, of course. I predict that we'll see similar results from "Father of All" in the coming years. We may even see it become more popular than MoA for a while. But I'd be willing to wager that no product with FoA or MoA in its name will ever crack the top 100 spots on Amazon or any other reputable mass retailer. Could it have something to do with the fact that the terms are typically used tongue-in-cheek? Or that they're too closely linked to pop-culture and prone to becoming dated too quickly? Or is it that the logical impossibility of something becoming the mother or father of anything *after the thing is already born* is just too goofy to consider seriously? I'll leave you with this thought. How is it that "The Father of All Bombs" could be invented more than a half-century after the nuclear bomb (a much more powerful weapon) was dropped? It seems that the FoAB is more like the smaller, better behaved nephew of the atom bomb, doesn't it? But "The Nephew of All Bombs" just doesn't have much oomph... So much for truth in advertising....
We talk to many marketing, branding, and graphic design firms in our area and frequently ask about where they got their name. Typically the answer is something like "It sounded cool" or perhaps "we kept searching until we found one where the website was available and made a bit of sense."
Today I spoke with Bruce Gemmill, president of Campbell and Associates - a marketing firm located in Herndon Virginia. In addition to being an all-around good guy who is involved in the local chamber and other organizations, he had a nice story to tell about his firm. I was curious how a guy with the last name of Gemmill might end up becoming president of a boutique marketing firm with the name Campbell. I was guessing he'd bought it from someone. I was wrong. As Bruce told me, he'd spent years leaving messages and talking with administrators for his clients - and invariably people would respond with "Thank you Mr. Campbell." As noted above, that is not his last name. His last name, Gemmill, is a name not many people have heard of - and it sounds awfully close to Campbell when heard over the phone - or even in person. Rather than spend the remainder of his career correcting people on his last name, Bruce went with the flow. He named his firm "Campbell and Associates" and in the process ended up with a name that is highly memorable even though it appears on the surface to be common. Sometimes it isn't the name itself that lends character to the company. Sometimes it's the story. Okay, often it is the story. (In fact, we tend to prefer the story behind the name to be at least as powerful as the name itself. It lends strength to the brand.) Bruce's selfless act of removing his own last name from his firm showed a lot about the company's core values. And it gives him a nice story that helps people remember who he is, what his firm's name is, and even provides a peek at his own persona. Kudos, Bruce. Thanks for taking the extra thirty seconds to tell me your story. Hope others enjoy it as much as I do.
I'll be the first to admit that naming your kid takes a lot of effort, thought, and in most cases comprimise. I would even go so far as to talk with someone - perhaps a historian or psychologist - about whether or not the name has any negative connotations. You could even open up any one of hundreds of naming books that tell you what every name means - or one of dozens of websites that allow you to search for names by their meaning.
One should also take the thirty seconds necessary to ensure you're not creating a catastrophe down the road when little Albert Sammy Smith is asked for his initials. For me, naming was an intensely personal thing when it involved my own son. The question of who we wanted to honor (a great grandfather and both of his grandpas), how we wanted him to have options as to what he would use (Ted, Teddy, Theo, Theodore, TJ, etc...) to express his own personality... Now that you know my views - read this article. Yes. People really do that for a living. Once you close your mouth (or stop laughing - if you're a corporate namer) I'd love to know what you think. Is there a place for people who offer a baby naming service where the names "Liz" and "Doug" are seen as first and foremost pertaining to fat kids? (Our new intern, Liz, would prove an exception to this rule, by the way.) Sure, almost every name is going to have connections for people - but if you know a Doug from decades ago who was the brightest and skinniest kid in your 3rd grade class aren't you going to have different thoughts about the name? For me, I'm hoping that little Teddy doesn't select Theo as his preferred name. People in generations before and after mine don't understand why. But ask a Gen-Xer and you'll get the same answer every time: "Oh yeah - that's way too Cosby." If you only know one person with a name, then that name will be inextricably linked to that person in your mind. I only know one Theo - and though I did think he was pretty cool in the eighties - I don't really want that in my mind when I think of my son. I'll make my question more clear. Is there a reason to pay $350 to get someone else's prejudices and experiences applied to your own flesh and blood? Whaddaya say? Are you going to hire self-named "Nameologist" Maryanna Kowitts?
Quite a few of our clients often call into question one of the most basic assumptions we tell them to make. The assumption? If a name can be shortened in any way - via acronyms, dropping syllables, or just using the first portion of the name - your customers will find and use it.
(The companion parable to this - that you should never try to create your own abbreviated name from your full length name unless your clients force the issue - is something I'll address another time.) Most recently a client protested that I was being overly pessimistic and that people aren't that lazy. Here's what they said in as close as I can get to an exact quote: That's an overreaction, Tate. You should have more faith in the human race, nyo? We're not that lazy.Perhaps you can guess which word I'm going to point out as proving my point. No, it isn't the apostrophe-"s" of "That's". It's "nyo." If we can't take the time to pronounce a two syllable thought ("You Know") then how can we expect ourselves to say the long version of anything? If you examine where this particular example of truncation and shortening comes from I think you'll find that it traces back something like this:
I'm sure there are linguists out there that would be upset about this for all sorts of reasons. And I'm certain there are others that show this as proof that our language is healthy and adapting. My only reason for bringing it up is to show that we're always going to try to make things easier for ourselves. It isn't General Electric, it's GE. It isn't Kentucky Fried Chicken - it's KFC. And Stokefire? You'll never see us call ourselves "SF" or any other shortening. It's one of the reasons why we don't use mid-Caps in our name. Midcaps promote the use of acronyms and abbreviations. We figure if we're going to go to the expense of creating a name for ourselves and printing it on business cards we probably shouldn't be using a name that begs to be abbreviated. After all - we try hard to get our name in front of our prospective partners and clients... why would we want to double our effort by putting two names out there? (The real one and the abbreviated one.) We endeavor to have a name that doesn't go the way of "Do You Know What I Mean" and instead begs to be sounded out. Maybe even emphasized. And we endeavor to create those for our clients. Sure, there's power in GE, KFC, and IBM - but those names have millions of dollars of marketing to keep them in the minds of prospective clients. For companies that wish to be a bit more economical with their marketing dollars it makes sense to get a name that doesn't break down into an acronym. Seems to be working well for Google, doesn't it?
I received a letter in the mail from one of my representatives yesterday. It contained a newsletter with the title "Whippletter."
As you can probably guess (since you're one of our highly intelligent readers) the esteemed Senator's last name is "Whipple" (First and middle names are Mary and Margaret.) My question: Does this cramming together of words actually do anything positive for the Senator's brand? My follow-up question: Since no guide is given to how to pronounce this munged word what would you think the pronunciation should be?
When looking for creative ways to conjoin two terms you should consider the impact to more than just the way the words look on the page. Show them to people and ask how they'd pronounce it. If people stumble (as most did when I asked around the office) then consider getting rid of the confusing bits. (This is related to a widely accepted concept - that the human brain will look for familiar patterns when trying to figure out how to pronounce something. But sometimes the model identified doesn't provide clear guidance - like the brand "Vild" - is it pronounced like "Wild" and "Mild" or like "Sild" and "Gild". Interestingly most people hit on the latter pronunciation even though the former is more common.) What do you think?
But we have a fun idea for taking over the world. And we're looking for an intern who can both draw and build websites who wants to build what could be one of the coolest non-traditional marketing campaigns aimed at marketers... ever.
What we're offering:
What we're offering is a killer idea that you can execute on and add to your portfolio of projects. If it works we'll be pointing to you as the guy/girl that got it done and we'll happily send business your way. Maybe even some of our own. If it doesn't work? Well, you can still put it on your CV - it just won't be quite as cool to do so. If you know about the old Enormicom.com site and you appreciated the humor - you'll love this project. We'll need a bit of e-commerce and page layout - actually a lot of it, so if you've got those skills let us know (and if you "don't got" those skills you probably shouldn't be writing to us...) And truthfully we have no idea what to ask for in terms of technology. We're not techies, so hopefully you'll bring that tech knowledge with you - or else we'll be stuck trying to find interns for our interns. The more ridiculously high-tech we can make this thing the better off we'll be. Interested? Send us a note with links to your online work. And be sure to tell us a bit about who you are. But NO RESUMES. Period. Based on responses to previous notes like this we can't guarantee that we'll respond to everyone, but we'll do our damnedest. Maybe we can find an intern to be sure we get everyone? Thanks for reading this far. Please feel free to send this to anyone you think might be interested.
Managing expectations is one of the hardest parts of developing powerful names. We work hard at the beginning of a project to ensure that expectations are set correctly. There's a misconception that names can do absolutely everything for a company. For example, here's a (slightly modified) list of things a client wanted from their name on a recent contract - before we helped them pare it down.
Let me be very clear: Names are the starting block, not the finish line. A good name can help set you apart from your competitors - and can perhaps help with a couple other goals as well... but it cannot get you repeat customers in most situations. You cannot, I'm afraid, have a name that does absolutely everything for your company. You also cannot have a name that doesn't have at least a few drawbacks. All the best names in the business have flaws - Google sounds like baby-speak, Caterpillars are squishy and eat crops... But the names set them apart - allowing them to get noticed and position themselves versus the competition. From there the companies can take over. Memorability, evocativeness, pronunciation, strategic fit... these are things we can work on with a name. (We have twenty-six other variables we throw in there too... but you can't have a name with all thirty variables pegged at "10.") For anyone out there struggling to find the perfect name... just stop. Perfection is not attainable. When you break a name into its constituent variables some will be strong and others won't. Just ensure that the portions that you're leveraging the most for your business are associated with the strong aspects of your name and you'll be set. Forget the All-Everything name. Just try to get one that is good at something while avoiding any major pitfalls. You'll be so far ahead of most other companies that you'll forget you ever wanted anything more.
Best. Jingle. Ever.
Please note that I am made unjustifiably happy by the idea that there's a company out there with this name. Or at least it appears that there was a company with this name. I can't find any website for them (but of course I can't speak or write in Japanese, so this isn't surprising.) Sometimes a name (and jingle) can be so bad (or badly translated) that it becomes almost endearing. This seems to qualify. And before you ask - Stokefire doesn't plan on developing names for translation into Japanese and back to English any time soon. You'll just have to wait for us to expand before you can get gems like National Rich You Grow Corporation and such. The following text is the only information I can find on the company (and it isn't from a reputable source): At the dawn of the 21st century and a small Japanese demolition company by the name of Nihon Break Kougyou (Japan Break Industries) tried to come up with an edge to compete in a very difficult arena. They decided to release their corporate theme song to the general public and lo and behold and it became a top ten hit in Japan!And here's the full lyric just in case you'd like to read ahead while listening... Break it down! Break around. We're coming to your town. To destroy, if you employ! We'll work without a sound.
Yep. I'm addicted to The Office - and am not quite sure what I'll do to recreate those uncomfortable laughs I've become accustomed to for the off season.
But this post isn't about my love for the NBC show, it is about the website and company names mentioned on the show's season finale. The website mentioned? Try: www.creedthoughts.gov.www/creedthoughts. Yeah - it doesn't go anywhere. But you wouldn't believe the number of hits that "creedthoughts" is getting all over the internet. Someone had the foresight to register creedthoughts.com a week before the episode aired (one can only assume someone on the production staff did it to prevent someone else from profiting) but the .net and a few other sites were snapped up shortly after the line was spoken. As far as names go - I actually quite like "Creedthoughts". I imagine that for lovers of the show the site would speak directly to those who wonder "what the hell is he thinking?" and it would attract quite a crowd of regular readers. Much like schrutespace, I suppose. UPDATE: There IS a creedthoughts blog. It is here. The show did have a rather uncomfortable naming-related moment when Michael Scott wraps up his interview with David Wallace (CFO of Dunder Mifflin): David: What do you think we could be doing better?What scares me the most is that this sort of thing really does happen in conversations with prospects and clients. I'll be the first to admit that client-submitted ideas often do quite well and we can build strong identities around them. However... In this case I just was made uncomfortable on every possible level. Wonderfully so, but... still... And if anyone is interested, both www.superduperpaper.com and www.papergreat.com are available for immediate camping and opportunistic exploitation as of 11:47 EDT on Friday, May 18th. Imagine the peaks in traffic you'll get when the DVD launches!
No... not with Stokefire. (We're done hiring until we find a bigger space.)
Try Landor - the Grand-daddy of the industry. I received this in my in-box this morning with no mention of copyright or non-distribution policies. So I'll help a competitor out... (They're not competing in my space at the moment so I'll play nice.) If I were in New York and didn't have my own firm I'd consider talking with them about it... But I'm not and I do, so there shall be no talks. Landor isn't currently known for their creativity in naming, so perhaps the new person can bring a little spark to the organization. (If I'm gonna help 'em I gotta get a little dig in, don't I?) If you're applying I'd love to hear about it. Applied Linguistics & Naming Architecture: Director, Naming & Writing, Landor Associates/Young & Rubicam Brands, NYC, USA Organization: Landor Associates/Young & Rubicam Brands Department: Naming & Writing Web Address: http://www.landor.com Specialty Areas: Applied Linguistics; Verbal Identity Description: In the 'agency world' and among marketing professionals on the client side, Landor Associates is known as the world's most accomplished and internationally recognized branding and design consultancy. For 65 years we've delivered a multidisciplinary range of brand strategy, design, naming, interactive, and research services, helping clients around the world create, renew, and strengthen their brand power. Besides being a solid career credential for the best designers, marketers and all sorts of advertising, strategic and creative professionals, Landor is also well known as a fun, collaborative, and intellectually stimulating place to work. The Director, Naming & Writing, based in Landor's New York City office, will be a strategic thinker and doer with expertise in developing branding and naming architectures, nomenclature systems, and naming guidelines for complex corporate and product/service projects. You will also be an expert in name and tagline development and brand voice strategy and guidelines. Here are just some of the other things we expect from you: - help clients make decisions about strategic and creative work - sell naming solutions and bring ideas to life - provide clear direction to team members for creative efforts, helping them to optimize creative output - identify and take the lead on developing new products, methodologies and processes - be the problem solving "hired gun" on relevant client engagements and function as client leader on all types of Naming and Verbal Identity engagements - have strong and lively facilitation and moderation skills - manage, mentor and develop multiple direct reports - take the lead on creation of proposals and pitches - formulate, assess and manage overall department budget - handle day to day management and operational issues related to the Naming & Writing practice in Landor's NY office. Qualifications: - The ideal candidate will have a Bachelors Degree in English, Linguistics, Liberal Arts, or related studies with a minimum of 8 - 10 years of Naming/Writing/Verbal Identity experience (on the agency or client side). - Must have leadership experience and worked in an organization as a Naming/Verbal Identity Consultant. - Significant experience with naming and nomenclature strategy is an absolute must. - A "wide angle" view of branding and ability to represent Landor's range of offerings to clients is necessary. Landor Associates, part of the WPP Group of companies, provides a competitive compensation and benefits package. To apply, please visit our company website listed below. Please create a new member profile and upload a copy of your resume (Word or PDF format is preferred). If you choose, you may submit samples of your work by clicking on the 'Add Documents' link after creating your profile. Application Deadline: 30-Jun-2007 (Open until filled) Web Address for Applications: http://www.landor.com/careers Contact Information: Manager, Human Resources: Ira Beckman Email: ira_beckman@nyc.landor.com
It certainly beats banning them outright, doesn't it?
I'm really not quite sure how I feel about this story: An energy drink called Cocaine that was pulled from store shelves in Illinois last week is being discontinued nationwide.What the company doesn't say is that some states had banned the sale of the product because they felt it glamorized drug use. So - I've a strong feeling that this was less about "concerns" and more about "bottom lines." The company is taking the step of re-naming their product. As I think about it more I think I am leaning towards an opinion... I don't like it. There are quite a few reasons to be concerned. A few right off the top of my head:
Both the FDA and consumers at large are smarter than this, aren't they? The real reason I'm a bit up in arms about the action taken here is that there is no law that I know of that prevents people from selling products named after illicit drugs. I remember there were nail polishes a couple years back that referenced illicit sex and drug use. Why didn't we ban them? C'mon US and state governments - if you're going to ban something with the backing of the government YOU NEED TO PASS A LAW MAKING IT ILLEGAL. Until that time you're just using knee-jerk censorship. So knock it off. Let Cocaine (the non-controlled energy drink) be sold. Figure out how to limit commerce in a way that isn't going to backfire (no "I know it when I see it" stuff) and put it on the books. Namers across the land will thank you. Or at least I will. And if I'm mistaken and there IS a law about names that glorify certain substances I'd love to hear about it. Tate Linden Principal- Stokefire 703-778-9925
...but sometimes it can help.
VIMO - a search and comparison engine for finding doctors announced a new name in 2006. They used to be "Healthia." I personally have no problem with the name VIMO - it evokes the concept of Wine for me - as in "Vino". This led immediately to a connection with the toast "To Your Health!" And that seemed to make at least a little bit of sense to me. This, however was not what the company leaders apparently intended. Here is a quote from a VC blogger who wrote about it last year: So the folks at Healthia were happy to announce yesterday that they have selected a long term moniker for their company (and without retaining a "naming consultant"). The new name Vimo evokes:I was unable to figure out where the blogger got the connotations from (The press release doesn't mention them) but I hope that the justifications he provides aren't the ones they used. Here's why -
The place where the name falls down (and where a naming consultancy can help) is in telling the story. Rather than telling people what the name evokes: "Our new name, Vimo, communicates vim, vigor, energy and enthusiasm -- collectively characterizing our commitment to empowering consumers in their quest for reliable healthcare information,"... ... the leadership could make a stronger connection. Sure, the first three letters spell "vim" but where is the rest of that communication coming from? The letters themselves? The implication that wine is involved? And then there's the question of how "vim, vigor, energy and enthusiasm" characterize a commitment to empowering consumers to do anything. It just sounds like marketing-speak to me.I can't stand marketing speak. As soon as I start hearing words like "paragon" or having a search engine described as enabling a "quest" I just tune out. Does anyone out there listen to this stuff? I certainly hope that the stories Stokefire builds actually sound like something people might say in real life. Vimo is a fine name. Just give the bogus stuff a rest and speak with your own voice. Leverage the more obvious meanings not the hidden ones... and tell it like it is. I wish you all a pleasant start to your day, and may you have the best of occurences coincidentally befall you as you progress towards the darkening hour. Tate Linden Principal - Stokefire 703-778-9925
We had a client a couple weeks ago who was astonished that we would claim we could usually tell what era a corporate name was created. They seemed somewhat mollified when we trotted out the ".com" example - as a sign of the post Amazon.com Internet boom. They were a little more convinced when we brought up Flickr and the flotilla of corporate names with the missing penultimate letter.
Copycat naming isn't new in the corporate world. I've gone back as far as the early 1900s and found examples. I'm sure there are more even earlier than that - we're just working our way backwards... In the year 1900, the term "Pianola" came into use. A few years later Victrola and Crayola joined in. By 1928 there were almost 100 companies with the -ola suffix in America. For a world without much in the way of instant mass media this proliferation is quite impressive. Granola, Shinola, Coca-Cola... What do these names have in common? To us it seems that they indicate a connection with what was new in the first third of the 20th century. Think Motorola is an exception? It isn't. Registered in 1930, the company likely leveraged the word Motor (as in car) and ola (to reference music) as a way to carve out a new niche for music on the road. The next time someone asks you if you know how old a company is you may want to take a look at the structure of the name. There's a lot to be found within the patterns you may find. Tate Linden Principola - Stokefire 703-778-9925
Someone - we're not quite sure who it is that runs the Ubernamer site - rated our blog's name as better than two of the sites we think are the bee's knees - NameWire and Wordlab.
We're glad someone online likes the name. We'd heard a bit of disappointment from the masses when we moved away from Stoked Brands and the "Poking brands with sticks just to see what happens" line. One benefit of the change is that when we tell people the name of our blog they either blush or break out laughing. Or both. (We've had a bunch of requests to make tee-shirts and just haven't had the time to do it right. When you ask a namer to put something in print you're going to have to be patient!) I personally am not quite sure what Ubernamer is measuring when he scores the names in question, but we do feel that our name is just right for our target market - the inquisitive marketer, linguist, or even an employee of a company going through a rebranding who isn't an expert, but has some exposure to the concepts or practice of naming and wants to know more. We're not a source for consistent news in naming, we're not here to help beginners create their own name - we're here to give people a window into how namers think, how names are created, and what sorts of things can trip up (or make successful) the process. There is a quote I'd like to address from the Ubernamer's post: So who wins this name war? Thingnamer. And yet, Thingnamer is not as interesting as, say Brandnama or, even, Brandaclaus. Learning: Portmanteau words work better as brand names. Not that any of that matters. At the end of the day, for whatever reason, all the three names being compared here have more clients than both Brandnama and Brandaclaus put together. Just goes to show, again, that a name is only a small part of the branding game. Unfortunately.My thoughts:
Tate Linden Principal - Stokefire 703-778-9925
This week's New York Times, Boston Globe (and any other papers that carry Rob Walker's "Consumed") had an article featuring Scott Campbell - a NYC tattoo artist(e?) that's been making waves in the corporate world. He's done work for Nike, Camel, Volkswagen, ZZ Top, and more. Personally I'm dying to talk to him. Not just about his artwork (which is quite cool) but about what he thinks about the concept of corporate tattoos in general.
![]() I've still be mulling over the whole idea of what makes a brand tattoo-worthy, and considering (much to my wife's and my religion's disapproval) putting a little corporate logo of my own somewhere the sun doesn't typically shine. What intrigues me most about Scott's work is his emphasis on authenticity. For a guy working on very corporate projects it seems like authenticity is a difficult thing to maintain. This isn't inking skin, it's painting pictures. It is a very thin line he must walk - and I must admit he seems to be doing a good job of it. Scott - if you're listening out there - I'm curious to know if anyone has taken the corporate work you've done for posters or signage and had you ink their bodies with it. Are there people with your cool Camel logo walkin' around? Other questions to consider:
If you're interested in this sort of stuff you might want to read this post about people branding themselves with the logos of the corporations they respect. I've heard Apple, Harley Davidson, and Nike are some of the most common tattoos out there - and there are whole websites dedicated to variations on each. The fact that most companies don't have this sort of loyalty fascinates me. Why aren't there people showing off their HP tattoos, or Safeway... or McDonalds? I hope to have an answer to these questions later this year... but if you think you know the answer now I'd love to hear it. Oh - and that Stokefire logo on this post - that's our new one! Here's to hoping that you can see the tattoo influence on the style... Tate Linden Principal - Stokefire 703-778-9925
I
'll be the first to tell you that I've got a really cool wife. She's stylish, smart, funny, and there's that whole thing about her carrying my unborn child that makes her all the more appealing...Anyhow, my wife was flipping through a magazine about pregnancy and came across this great little invention that is basically a soft and stylish blanket with a short strap that links around the neck of a nursing mother so that the little tyke can drink in privacy. The product is made by BEBE AU LAIT - a very classy sounding company in this namer's opinion. Even the tagline, "nursing covers for chic mothers" points to upscale and stylish customers. So it rather makes me wonder what the heck they were thinking when they named this spiffy new product... Hooter Hiders(tm) Really. That's the name. Apparently it got the name because some male friend called it that upon seeing it in use. I must admit that the name is quite descriptive. But, no, I don't like it. My reasons:
Until then this one goes in my naming Misstep Hall o' Shame. (I may change my opinion of the kind folks at BEBE AU LAIT send us a sample and my wife can actually use it and also tell her grandma what it is. I think I'm safe in saying that she won't be able to bring herself to do so...) Tate Linden Principal - Stokefire 703-778-9925
I'm not sure how other namers out there are approach the naming of associations, membership organizations and societies. Really. I'm not.
Here's why: We're getting swamped by calls from associations wanting help recovering from naming projects - mostly internally led. They want help recovering from membership revolt or to head off what they see as an impending confrontation. From what we can determine the causes for the alienation are from one of two things. Either the leadership team went off on its own to develop a new identity and presents a single option for the membership to vote on out of the blue - usually at the annual meeting... Or the leadership team goes to the membership and asks what the name should be - resulting in thousands of submissions, factionalization of the membership base, and no majority approval. Membership organizations have a rather interesting aspect to the development of a new name. Rather than trying to attract dollars, the name is often better tasked in helping to raise the profile or morale of the membership. Organizations have come to us seeking help in making the members sound more credible, in finding new ways to refer to terms that are outdated, or to invent a word for a concept that is so new it hasn't even had terminology coined yet. We're really enjoying the work - both on the creative side and on the membership-involvement side. The reason why so many association rebrands fail has more to do with not understanding how to involve the membership without ceding control than it does with finding the perfect name. Stokefire doesn't build perfect names and brands. There's no such thing. The best brands in the world are flawed. They do, however, have exceptionally strong aspects to them that outweigh the weaknesses in the current market. So... word to the wise on association naming. Don't try to get your membership to name your association for you. It won't work - and the majority of your members won't like the name. Also don't attempt to force a singular identity upon your members - they'll mutiny. Find a way to involve membership in the process without allowing the masses to pull you in ten thousand different directions. It's possible... honest. We're doin' it today. Tate Linden Principal - Stokefire 703-778-9925
We've had this concept in our heads for quite some time. Or maybe it was just me that had it in my head. Anyhow, we're beginning to take the wraps off of our visual identity that was started way back in '06. We're not quite at a stage where I can show the designs online, but rest assured we're close. If we send you a proposal within the next few weeks you'll likely have a chance to see the refreshed brand in action.
So what is "Edgy but Approachable?" Well... it's tricky. We aim to be sort of like Janeane Garafolo but without the political extremism. It's the best effort we've come up with for getting our pre-contact impression into words. Sure, there's all that great stuff about expertise and brand knowledge, and the study of naming... but who are we at a party? You'll note (when you see it) that our new logo actually looks quite a lot like a tattoo. That's no coincidence. What do you folks think of the idea? Does it seem to fit with your idea of Stokefire? Does it make sense? Is it us? And a random thought. I saw this great tattoo of a fly on a guy's shoulder in ID Magazine (the current issue.) As I recall, the text for the picture mentioned that ever since he got the tattoo people would come up and try to brush the fly off of him. If that doesn't (re)define edgy but approachable I don't know what does. If only Judaism were a little more lenient on the whole tatt concept. Oh, and I suppose the wife would need to be a bit more lenient there too.
(I can say that, can't I? It's not a euphemism I'm familiar with, but I'm sure someone will take offense...) There was a time long ago when the staff at Stokefire thought to themselves "Why is it that so many business start blogs, only to watch them fizzle and die?" We were haughty. We were confident. We occassionally had an hour in our day in which we had time to think to ourselves how wonderfully haughty, confident, and gosh-darn right we were. We are no longer haughty. Apparently haughtiness takes time. So do blog entries. Oddly enough, things that also take time include rewriting your entire naming process, going through a visual rebranding, responding to req |



