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What Keeps Repeating?
Recognizing that feeling of "here we go again" is one of the most useful signals an organization or team can produce.
But we don't treat it that way because repetition feels like failure. If the problem came back, someone didn't fix it right or didn't follow through. So the response to the repetition is usually the same as the response to the first one, just with more frustration behind it. Added threats or incentives. A more detailed plan. And usually, a similar result.

Tate Linden
4 min read


You Fix It. It Slips Again.
When the same type of result keeps showing up, the system isn't failing intermittently. It's behaving consistently. The outcome looks like a problem, but from the system's perspective, it's just what happens given how the work is set up, how it moves, and how decisions get made under pressure. Not random. Predictable.

Tate Linden
3 min read
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