Load doesn't damage everything equally. It finds the weak points first. And it doesn't show up the same way in every team. The difference between what’s cracking and what isn't is where the diagnosis begins.

Every organization I've walked into with a retention problem has the same look on their face when I ask where people are leaving. Then they point to the exit. Attrition isn't a people problem. It's a symptom. Who stays, who leaves, and when, is at the performance layer of the company. That layer is the end of a chain, not the beginning of it.