In the News

In situations where the underlying cause of the issue is structural, swapping in a new CEO doesn’t work. The new leader walks into the same failed (and invisible) Rules layer. The targets and the penalty for missing them haven't moved. The people who learned to smooth results are still there, and so is the founder's influence. So the new leader either keeps the pressure on and inherits the problem, or backs off and gets blamed for missed results. Either way, they're the one w